Tour de tiburón ballena con snorkel en el Caribe mexicano

Whale Shark Tour from Riviera Maya

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Whale Shark Tour from Riviera Maya

Whale Shark Tour from Riviera Maya

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per adult
Caribe
  • Caribe
  • Playa Norte
Payment is made in Mexican pesos (MXN) · View information

Prices are shown in Mexican pesos (MXN). For your day-to-day spending during your stay, we recommend bringing some cash in euros or US dollars and exchanging it for pesos at local currency exchange offices. Paying in pesos in cash can help you avoid the foreign transaction fees charged by some cards.

Booking details

View approximate conversion

For reference only. Payment is charged exclusively in Mexican pesos (MXN). Your bank determines the final amount in your currency.

Whale shark tour from Riviera Maya. Explore the Mexican Caribbean with round-trip transport, a 36-foot speedboat, certified guides and a bilingual crew.

What is included

  • Round-trip transport from your hotel or agreed meeting point.
  • Life jacket and snorkelling equipment.
  • Coffee, bread, water, soft drinks, a sandwich and ceviche.
  • A stop at Playa Norte, Isla Mujeres.

The experience

After pickup, travel by speedboat to the whale shark area. Two to three entries into the water per person are planned when conditions allow, followed by a stop at Playa Norte.

Season and ages

The published season runs from May 15 to September 15. Adult rate: ages 10 and above; child rate: 4–9; infant category: 0–3. Participation and availability are subject to sea conditions and confirmation. Contact us before booking to confirm the date and pickup arrangements.

Frequently asked questions

Are whale shark sightings guaranteed?

No. This is a wildlife experience and animal behaviour cannot be guaranteed.

Is snorkelling equipment included?

Yes. A life jacket and snorkelling equipment are included.

Can I book at short notice?

Ask us on WhatsApp to confirm availability and transport before making a last-minute booking.

Learn more before you book: Read Whale Shark Tour in the Riviera Maya: How to Choose.

Cancellation and bad weather

Cancel up to 24 hours before the tour for a full refund. Cancellations made less than 24 hours in advance, late arrivals and no-shows are non-refundable. If URRU Tours cancels because of bad weather, port closure, safety concerns or another operational reason, you may change the date or receive a full refund.

PLAN YOUR EXPERIENCE

Before booking Whale Shark Tour from Riviera Maya

Clear answers for booking from your hotel, including last-minute requests.

Can I book this tour for tomorrow?

Yes, subject to availability for your date and departure area. Send us your hotel and number of travelers on WhatsApp before paying.

What is included in the booking?

Inclusions vary by experience. Review the product details and confirm transportation, pickup point, admission, meals and schedule before booking.

Does URRU Tours collect the full tour price online?

No. The online payment is a booking deposit. Availability and the remaining balance are confirmed on WhatsApp.

How is the final price confirmed?

We confirm the applicable rate using the date, departure area, number of travelers and any nationality requirement shown for the product.

What information should I send?

Send the tour name, preferred date, hotel or accommodation, number of adults and children, and the travelers’ nationality when a special rate requires it.